Here are some frequently asked questions and the answers concerning our products

Question: What are the Advantages of Personalized Email Addresses?                   Answer: You can create a unique, recognizable email address that uses your domain name ("you@yourdomianname.com"). With the right account, you can create multiple email addresses for your domain name. Customers, business partners and other recipients immediately recognize the origin of your incoming messages when you use your email address associated with your business domain name. The generic free "@msn.com," "@hotmail.com" and "@yahoo.com" domains do not provide email senders and recipients with this convenience. NOTE: All of our email accounts are 100% ad-free and include generous disk space, Webmail access, and state-of-the-art anti-spam and anti-phishing technology. MSN Free Hotmail®, Yahoo!Mail® and similar types of free email addresses are popular and easy to set up. However, such free email addresses can present their users with a number of inconveniences that can be avoided with our robust and richly featured personalized email addresses. Users of MSN Free Hotmail, Yahoo!Mail and similar types of free email accounts may have to deal with the following types of inconveniences: With many free email accounts, users share their email domains (e.g., "@hotmail.com," "@msn.com," or ".yahoo.com") with millions of other users, which makes it difficult to create a truly unique email identity for you and/or your business. Users of MSN Free Hotmail, Yahoo!Mail, etc. are frequently pestered with unwanted advertisements. Ad placement is one of the main reasons that these providers can offer their services for free. Many free email networks are prone to attacks by phishers, pharmers, hackers, crackers and other cyber crooks who attempt to steal sensitive information or plant email worms, Trojan Horses and other malware. Some online merchants do not accept free email addresses when you register with them. Much Internet fraud is associated with mass-market free email accounts. You might lose your account if you do not use it within a certain time. Sure, that is not a big deal if you use it only for casual, occasional contacts. However, if you use this email address for important things such as registering at Web sites, it can be a hassle. It can be difficult to get an email address that is easy to use or remember. Due to the high volume of users, the risk of selecting an email address that is already taken is high. Some of these free email accounts may include unwanted advertising insertions in your outgoing email. Do you really want to be advertising an email provider's promotions when you are applying for a job, registering a complaint, or communicating with friends? When you use these free email accounts, you share your Internet domains with millions of other users and risk having your email address blocked by recipients that block entire domains from their inboxes. Our personalized email accounts further ensure that your address is not mistakenly blocked. You are unlikely to be blocked unless you actually distribute spam or make your communication unwanted. Our personalized email addresses allow you build a distinctive, unique Web presence for yourself or your business. A personalized email account shields you from potential spam barrages that free account users often face. We recommend selecting one of our robust, unique, personalized email accounts that work with and promote YOUR domain name.   Question: How long does it takes before I can use my order?      Answer: Normally it takes 24 to 48 hours. Question: Where do I obtain the instructions for the setup of the accounts?         Answer: We establish the accounts. As soon as these are adjusted we send you the setup-instructions. These are simply described, so that you can use the accounts in minutes without technical knowledge. Question: Do the Email accounts have an incoming and outgoing server ?        Answer: The Pop-3 Accounts do have their own incoming and outgoing server. They are so-called Pop3-emailaccounts by means that these function entirely independently and do not refer to another e-mail account. You can use the accounts in your e-mail programme, such as Outlook, Outlook Express, Eudera and other programmes. Question: What is the maximum attachment size I can send through my Email account?              Answer: The maximum size of file attachments is 20MB. The maximum size for an email message sent using SMTP is 30MB. The total combined size of the file attachment and the contents of the email message itself, cannot exceed the 30MB limit. Question: Can I receive my Email also during my holiday?                   Answer: If you are on holidays, you can use webbased-email. You can manage your accounts everywhere in the world with your the Internet browser. Type into your browser: email.yourdomain.com and you automatically go to a website where you can log in to your emailaccount. Question: Can I change my password?                                                    Answer: The passwords are assigned automatically. You can only modify the incoming password by using your webbased account. Log-in through your browser: email.yourdomain.com. Because of technical setup-reason, you can not modify the outgoing password by yourself . Mail us the desired outgoing password and we will establish this for you.

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